CMstat’s customer support is highly rated in these data and configuration management customer references and user testimonials, many of them from the aerospace and defense industry.
“As our CM team implemented the PDMPlus CM tool, it dramatically improved the time required for CM processes by providing significantly increased efficiency. We can produce accurate data in a shorter amount of time, facilitating informed and more effective management decision-making. In addition, the implementation process and follow-on customer service is beyond compare. While the tool has fully met expectations, customer service has far exceeded expectations.”
“The recent release of PDMPlus is the biggest leap forward for CMstat in the past several years.”
“The whole CMstat team works as a family of technical knowledge experts; problems and solutions are shared among the team members ensuring all their customers benefit from their experience. The support we receive from CMstat is over and above what could normally be expected. This company is really a poster child for extraordinary customer service.”
“CMstat has great features and is a very user friendly PDM system, and they provide comprehensive customer service.”
“CMstat has been our most reliable source for configuration baseline identification and control.”
“CMstat provides ‘knowledge responses’ to our issues, which allows us to make better decisions to our projected processes of PLM.”
“The CMstat team has excelled in providing us with their personal attention to our CM needs.”