The implementation of configuration management must start with a well-conceived Configuration Management Plan. The CM Plan should address a number of elements important in the development, implementation, interoperability, usage, maintenance and evolution of an organization’s configuration management goals, vision, strategy, processes, best practices, desired competencies and supporting technologies including software.

In last month’s CMsights post we reflected on why the combination of configuration management (CM) and metrics is so problematic for CM professionals to engage and then educate their executives about as part of CM planning. We remarked this is not surprising because many managers, unfortunately, give little thought about CM…