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Determining if Configuration Management and Change Control are Under Management Control – Part 1
The surest way for A&D managers to become interested in CM is when production halts because of a missed change order, a supplier ships to an old rev level, logistics can’t source replacement parts, field service starts submitting warranty claims, and a customer calls to report a product performance anomaly. Or worse yet, when executives first hear about a product failure in social media or on the news because it bore catastrophic consequences.